Happy pet family welcomed at North Main Animal Hospital in Alpharetta, GA
First Time Clients

Welcome to Our Family

We're excited to meet you and your pet. Here's everything you need to know about your first visit to North Main Animal Hospital.

Your First Visit

Your first visit to North Main Animal Hospital may be with a pet who is an old member of the family or a new addition to the family. Regardless of the case, we schedule hour-long sessions with new patients. This will ensure a comprehensive evaluation of your pet as well as thorough dialogue that will cover any and all concerns you may have. The goal here is simple; to provide optimal health care that can only be achieved through common goals. We work with you to keep your beloved pets healthy and happy.

When making your first time appointment, the name of the previous animal hospital you attended will be asked of you to obtain full medical history for doctor's notes and vaccine history. This is to make sure we are able to provide accurate care, treatment, and are aware of any medical conditions. If this is a new puppy or kitten, we ask that you bring any paperwork from the rescue or breeder with you to the appointment.

Upon arrival, you will be pleasantly greeted by our staff at the front desk. Your pet will be weighed and checked in, then graciously ushered into one of our examination rooms. One of our well-qualified veterinary technicians will begin gathering data for the attending doctor. You will be asked questions concerning the medical history of your pet and the reason for the visit. Please remember that the more information you can provide about your pet, the better we are able to properly serve you.

The technician will then take your pet to the treatment area, where the attending veterinarian will then examine your pet. We may recommend diagnostic tests if we feel it necessary. Once these tests and exam have been completed, your veterinarian will then bring in your pet and discuss possible diagnosis and, if warranted, a treatment plan.

Lastly, our staff at the front desk will process your payment and schedule a follow-up visit if necessary.

Though we strive to be as efficient and thorough as possible, by the nature of our business, unexpected delays do sometimes occur. We do our absolute best to minimize your wait time.

We are always excited to meet new clients and their pets. And it makes us happy to see the familiar faces of all our returning friends.

What to Expect

Your Visit, Step by Step

01

Schedule Your Visit

Call us at (770) 664-9111 or request an appointment online. When making your first time appointment, the name of the previous animal hospital you attended will be asked of you to obtain full medical history for doctor's notes and vaccine history.

02

Bring Your Records

This is to make sure we are able to provide accurate care, treatment, and are aware of any medical conditions. If this is a new puppy or kitten, we ask that you bring any paperwork from the rescue or breeder with you to the appointment.

03

Hour-Long Session

We schedule hour-long sessions with new patients. This will ensure a comprehensive evaluation of your pet as well as thorough dialogue that will cover any and all concerns you may have.

04

Check-In & Examination

Upon arrival, you will be pleasantly greeted by our staff. Your pet will be weighed and checked in, then graciously ushered into one of our examination rooms where a veterinary technician will begin gathering data.

05

Diagnosis & Treatment Plan

The attending veterinarian will examine your pet and may recommend diagnostic tests if necessary. Once complete, your veterinarian will discuss possible diagnosis and, if warranted, a treatment plan.

06

Checkout & Follow-Up

Our staff at the front desk will process your payment and schedule a follow-up visit if necessary. We are always excited to meet new clients and their pets.

Be Prepared

What to Bring

To make your first visit as smooth as possible, please have the following ready:

  • Name of your previous animal hospital (for medical history transfer)
  • Paperwork from breeder or rescue (for new puppies/kittens)
  • List of current medications your pet is taking
  • Any questions or concerns about your pet's health
  • Your pet on a leash or in a secure carrier

Good to Know

Upon arrival, you'll be pleasantly greeted by our staff at the front desk. Your pet will be weighed and checked in, then graciously ushered into one of our examination rooms.

One of our well-qualified veterinary technicians will begin gathering data for the attending doctor, including questions about your pet's medical history and the reason for the visit.

Please remember: The more information you can provide about your pet, the better we are able to properly serve you.

Though we strive to be as efficient and thorough as possible, by the nature of our business, unexpected delays do sometimes occur. We do our absolute best to minimize your wait time.

Ready to Join Our Family?

We're always excited to meet new clients and their pets. Schedule your first visit today — we can't wait to welcome you.